In order to measure the quality of home services, the Public Companies of La Ceja carries out the user satisfaction survey. The process is done through digital platforms or telephone call.
Subscribers will be able to evaluate their satisfaction with the provision of missionary water, sanitation and sewage services.
The survey evaluates aspects such as the quality of drinking water, the pressure with which the liquid arrives, the continuity in its distribution, the cleaning and sweeping of public spaces, the collection of solid waste, the attention received from of the officials of Public Companies of La Ceja, among others.
Responding to the survey takes less than five minutes and can be completed through the following link:
“Based on these opinions and the responses, we will be able to take measures and actions that allow us to improve our daily services. That link It will be sent to subscribers by text message so they can please answer the survey. We guarantee you complete confidence in this process, the data and information will be treated with confidentiality,” said Isabel Cristina Montoya Posada, EE. PP satisfaction survey coordinator. from La Ceja.
In addition, subscribers will receive a text message on their cell phones with the link, and it can also be filled out by calling 604 553 7788. Likewise, company operators will directly call the users’ numbers to invite them to answer the question. survey.
For the company, the information provided by users will be key to measuring the quality of the home public services received by the inhabitants and subscribers of the municipality of La Ceja del Tambo, in eastern Antioquia.
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